Quality Assurance Team Lead at WM Strategic Business Solutions managing QA Analysts and enhancing customer service quality. Collaborates on contact center objectives and drives compliance improvements.
WM
WM
Currently Hiring
About the company
WM is North America's leading provider of integrated environmental solutions.
We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy.
We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive.
WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level.
Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.
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135 jobs found
Senior Consultant, Learning providing strategic direction for training initiatives at WM. Collaborating with business stakeholders to design and measure effective learning solutions.
Senior Account Executive responsible for prospecting new customers and managing existing accounts in North America's largest waste management company. Focused on achieving budgeted sales goals and developing retention strategies.
Business Analyst II at WM performing data assessment and process improvement. Enhancing workflow and reporting, while ensuring quality completion of department work.
Principal Software Engineer designing, developing, and optimizing enterprise data solutions for WM. Leading complex projects and collaborating with cross - functional teams to align technical solutions with business needs.
Bio Solids Operations Support Engineer managing consultants and contractors in organic waste processing facilities. Responsible for project management and compliance in environmental engineering tasks.
Analyst III providing advanced financial support and analysis in waste management. Engaging in cost control initiatives and extensive financial reporting and projects.
Team Lead managing a team of Sales Support Representatives at WM. Ensuring superior customer service and enhancing performance metrics.
Senior Business Analyst at WM acting as a liaison between Technology and business on system enhancements. Conducting advanced business process analysis and mentoring junior analysts.
Principal Data Architect delivering IT solutions for Waste Management's IT architecture needs. Focus on software development, integration, and mentoring team members.
Network Security Analyst focusing on designing and implementing secure network policies at Waste Management. Collaborating with teams to maintain robust security across all network layers.
Area Director managing disposal operations for WM with 50% market area travel and overseeing multiple sites. Ensuring financial performance and implementing organizational initiatives.