Account Executive serving as the primary liaison for Clinigen’s customers on product inquiries and support. Responsible for efficient order processing and ensuring customer satisfaction through clear communication.
WI
Hybrid Enterprise Account Executive – SaaS Facilities Management Technology
Posted last month
About the role
- Sales Account Executive driving new enterprise customer acquisition for a SaaS platform. Seeking seasoned professionals with experience in enterprise SaaS sales and customer success.
Responsibilities
- Identify, target, and secure new enterprise customers to drive revenue growth.
- Generate and qualify new leads through various channels including partners, networking, and industry events.
- Deliver sales presentations and product demonstrations to prospective customers, highlighting the value and benefits of our SaaS solution.
- Ensure customers achieve their desired outcomes through the effective use of our SaaS solutions.
- Drive contract renewals and identify opportunities for upselling and cross-selling.
- Act as the primary point of contact for customer inquiries, issues, and feedback.
- Ensure timely and effective resolution of customer concerns.
- Develop and execute strategic account plans to maximize customer value and revenue.
- Monitor customer usage and adoption of our SaaS solutions, providing guidance and support to optimize their experience.
- Serve as a customer advocate within the company, collaborating with internal teams to ensure customer needs are met.
- Work closely with marketing, product, deployment, and customer support teams to align on strategies and support customer success initiatives.
Requirements
- 5+ years of experience in enterprise SaaS sales with a proven track record of landing and expanding accounts
- Strong knowledge of OT, IT, and IoT solutions
- Understanding of requirements of facilities teams, with the ability to act as a trusted customer advisor.
- Brings insight into market trends, secular challenges, and the business drivers behind customer pain points.
- Proficiency with modern sales and productivity tools, including Microsoft Dynamics, ZoomInfo, and Microsoft Office Suite.
- Background in operations, facility management, or mechanical engineering is highly beneficial.
- Understanding of HVAC systems, Building Controls Systems and how they interact is highly desirable.
- Excellent verbal and written communication skills with the ability to present complex solutions in a clear and persuasive manner.
- Proven ability to build and maintain strong executive-level relationships, influencing decisions and driving long-term value.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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