IR
IT Help Desk team leader at Ironclad, managing support for technology needs and team collaboration. Overseeing technology policies and supporting executive leaders' assistance.
About the role
- Provide customer support at the counter and over the phone
- Review permit applications for completeness and accuracy
- Calculate and collect permit fees
- Process and issue building permits
- Ensure all conditions of approvals are met prior to issuance
- Assist the public with completing permit applications
- Verify all necessary project approvals are obtained
- Notify applicants when construction documents and/or permits are ready
- Coordinate and route documents for plan review and approval
- Help resolve resident inquiries and complaints
Requirements
- Ability to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
- ICC Certification and municipal experience (ICC Certification Counter Technician)
- 3+ years as a Permit Technician required
- Knowledge of permitting software is a plus
Benefits
- Access growth opportunities through mentorship and continued education
- Collaborate with a supportive team of inspectors, engineers & city partners
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
PT
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