About the role

  • HR Employee Service Center Representative providing customer inquiries support for Westinghouse's mission of clean energy solutions including onboarding and benefit inquiries.

Responsibilities

  • Explain how to use the online HR systems, HR portal, view paystub
  • Investigate more complex cases
  • Respond to inquiries including HR procedure, health and wellness benefits, pension, and verification of employment
  • Support daily HR inquiries with exceptional customer service at all HR Service request channels
  • Perform basic HR transactional tasks by management of employee data through the SuccessFactors HR system
  • Initiate and support all global onboarding tasks
  • Guide employees through the appropriate on and offboarding policies
  • Help with administrative tasks and data entry
  • Maintain information systems, prepare appropriate documentation, and process necessary paperwork
  • Focus on continuous improvement through shared knowledge and lessons learned

Requirements

  • Excellent English: C1 minimum, read, write and speak
  • Experience in Customer Service required
  • Adaptability and attention to details
  • Excellent written and verbal communication skills
  • Self-motivation and willingness to learn
  • Knowledge of SAP HR, SuccessFactors, Service Now or other HR systems

Benefits

  • Stable employment
  • Outstanding and supportive atmosphere of collaboration in the team and in Westinghouse group
  • Attractive remuneration with bonuses
  • Hybrid model of work, flexible working time
  • MyBenefit Cafeteria
  • Private Medical Care
  • Private Group Insurance
  • Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members
  • Charity initiatives
  • Parking space for employees
  • Employee referral program

Job title

HR Employee Service Center Representative

Job type

Experience level

Mid levelSenior

Salary

PLN 5,166 - PLN 6,450 per month

Degree requirement

High School Diploma

Location requirements

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