Benefits Specialist responsible for administering benefits programs at PPGNY, a provider of reproductive health care in New York. Managing employee inquiries, regulatory compliance, and wellness initiatives.
Responsibilities
Serve as a subject matter expert (SME) for employee benefit inquiries (medical, dental, vision, cafeteria plans, life/AD&D, disability, EAP, wellness) and resolve issues with empathy and accuracy.
Administer eligibility, including life-cycle events, enrollment, termination, continuation of coverage (COBRA), billing, and claim processes across benefit plans, including coordination with employees, payroll, and carriers.
Assists Senior Director in administering employee leaves, including but not limited to FMLA, PFL, Disability, Educational Leave, Military Leave, and Personal Leave.
Maintain accurate benefits data in HRIS/benefits platforms; reconcile eligibility and deductions with Payroll.
Manage new hire elections, qualifying life events, and mid-year changes; audit and maintain accurate benefits records.
Assists in collaborating with external vendors/brokers to resolve escalated issues and ensure optimal service delivery.
Support and lead key components in annual open enrollment by taking the lead to plan, coordinating materials, system testing, communications, presentations, audits, post-enrollment corrections and ensure compliance with ACA and other regulations.
Requirements
Bachelor’s degree in HR, Business Administration or related discipline (or equivalent experience).
Candidates should have a minimum of three (3) years of hands-on experience in benefits administration or possess equivalent expertise gained from another human resources position. Ideally, this experience should be within a mid-sized to large organization, ensuring a strong understanding of complex benefits structures and HR operations.
Hands-on experience administering benefits in a healthcare or highly regulated environment.
Experience working with payroll systems and benefit carrier platforms.
Demonstrated knowledge of New York State leave laws and healthcare workforce requirements
Proficient knowledge of U.S. benefits plans (health, retirement, life/disability) and relevant regulations.
Ability to manage confidential data in highly regulated environments.
Strong analytical skills with attention to detail; ability to prepare and interpret benefits data.
Excellent communication and interpersonal skills; experience training and advising stakeholders.
Proficiency in HRIS systems and Microsoft Office.
Benefits
Generous PTO and holiday schedule
Medical, dental and vision coverage options for you and eligible dependents
FSA, HSA, Commuter pre-tax reimbursement funds
Short- and Long-Term Disability, Free Basic Life and AD&D
401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment
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