About the role

  • Benefits Specialist responsible for administering benefits programs at PPGNY, a provider of reproductive health care in New York. Managing employee inquiries, regulatory compliance, and wellness initiatives.

Responsibilities

  • Serve as a subject matter expert (SME) for employee benefit inquiries (medical, dental, vision, cafeteria plans, life/AD&D, disability, EAP, wellness) and resolve issues with empathy and accuracy.
  • Administer eligibility, including life-cycle events, enrollment, termination, continuation of coverage (COBRA), billing, and claim processes across benefit plans, including coordination with employees, payroll, and carriers.
  • Assists Senior Director in administering employee leaves, including but not limited to FMLA, PFL, Disability, Educational Leave, Military Leave, and Personal Leave.
  • Maintain accurate benefits data in HRIS/benefits platforms; reconcile eligibility and deductions with Payroll.
  • Manage new hire elections, qualifying life events, and mid-year changes; audit and maintain accurate benefits records.
  • Assists in collaborating with external vendors/brokers to resolve escalated issues and ensure optimal service delivery.
  • Support and lead key components in annual open enrollment by taking the lead to plan, coordinating materials, system testing, communications, presentations, audits, post-enrollment corrections and ensure compliance with ACA and other regulations.

Requirements

  • Bachelor’s degree in HR, Business Administration or related discipline (or equivalent experience).
  • Candidates should have a minimum of three (3) years of hands-on experience in benefits administration or possess equivalent expertise gained from another human resources position. Ideally, this experience should be within a mid-sized to large organization, ensuring a strong understanding of complex benefits structures and HR operations.
  • Hands-on experience administering benefits in a healthcare or highly regulated environment.
  • Experience working with payroll systems and benefit carrier platforms.
  • Demonstrated knowledge of New York State leave laws and healthcare workforce requirements
  • Proficient knowledge of U.S. benefits plans (health, retirement, life/disability) and relevant regulations.
  • Ability to manage confidential data in highly regulated environments.
  • Strong analytical skills with attention to detail; ability to prepare and interpret benefits data.
  • Excellent communication and interpersonal skills; experience training and advising stakeholders.
  • Proficiency in HRIS systems and Microsoft Office.

Benefits

  • Generous PTO and holiday schedule
  • Medical, dental and vision coverage options for you and eligible dependents
  • FSA, HSA, Commuter pre-tax reimbursement funds
  • Short- and Long-Term Disability, Free Basic Life and AD&D
  • 401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

Job title

Benefits Specialist

Job type

Experience level

Mid levelSenior

Salary

$68,000 - $75,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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