Senior Branch Network Management Trainee at Wells Fargo managing team performance and enhancing customer experience. Role involves coaching, mentoring, and driving branch growth while adhering to banking regulations.
About the role
- Wells Fargo seeks a Senior Branch Network Management Trainee to lead and develop high performing teams. Responsibilities include coaching, resolving complex issues, and mentoring direct reports.
Responsibilities
- Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
- This includes coaching bankers to engage customers to understand their needs
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business
- Identify opportunities for making banking easier for customers through education and demonstration of available digital options
- Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships
- Mentor and guide talent development of direct reports and assist in hiring talent
Requirements
- 4+ years of banking, financial services, or Branch Network experience
- 2+ years of leadership experience
- Management experience including hiring, coaching, and developing direct reports
- Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success
- Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
- Experience and knowledge in coaching across customer segments
- Extensive experience in asking questions and identifying complex financial needs
- Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
- Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
- Ability to interact with integrity and professionalism with customers and employees
- Relevant military experience including working with military protocol and instructions
Benefits
- robust benefits
- competitive compensation
- programs designed to help you find work-life balance and well-being
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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