Senior Branch Network Management Trainee at Wells Fargo managing team performance and enhancing customer experience. Role involves coaching, mentoring, and driving branch growth while adhering to banking regulations.
About the role
- Team Manager delivering Partner-led customer service at Waitrose locations in London. Motivating teams to maximize sales while ensuring high customer satisfaction and operational excellence.
Responsibilities
- Influence and motivate your team to deliver outstanding Partner-led, customer service
- Maximise sales and profit while minimising wastage
- Ensure consistently high levels of availability and merchandising
- Improve and maintain customer satisfaction
- Organise holidays and manage absences for your team
- Engage and lead partners in delivering and embedding change
Requirements
- Experience of leading a team in a fast-paced, customer focused environment
- People Management skills
- Able to demonstrate an innate passion for and understanding of retail
- Resilience to support and plan your team’s response to change
- Ability to influence stakeholders
- Advanced communication skills
- Experience of supporting with the Disciplinary and Grievance process (desirable)
- Regulatory Compliance Management (desirable)
- Personal Licence Holder (desirable)
- Food Hygiene Level 3 (desirable)
Benefits
- Night Premium for hours worked between 22:00 - 06:00 at £4.50 per hour
- Flexible working hours
- Opportunities for professional development
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Wells Fargo seeks a Senior Branch Network Management Trainee to lead and develop high performing teams. Responsibilities include coaching, resolving complex issues, and mentoring direct reports.
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