Customer Impact Enablement Manager at Multiverse implementing Customer Impact playbook. Leading training sessions and managing cross - functional projects to enhance productivity.
About the role
- Senior Branch Network Management Trainee at Wells Fargo. Responsible for leading and developing a high-performing team to enhance customer banking experience in a branch.
Responsibilities
- Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
- Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
- Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
- Mentor and guide talent development of direct reports and assist in hiring talent
Requirements
- 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of leadership experience
Benefits
- robust benefits
- competitive compensation
- programs designed to help you find work-life balance and well-being
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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