About the role

  • Account Director managing global client relationships and strategies at We Are Social Amsterdam. Leading multidisciplinary teams to deliver impactful marketing solutions for top brands.

Responsibilities

  • **The Opportunity**
  • Are you ready to be the first point of contact between global brands and a top creative agency? Do you thrive on managing complex processes and keeping projects on track?
  • As part of the Client Service team, you will be responsible for managing high-profile client relationships, driving innovative strategies, and leading multidisciplinary teams to deliver award-winning socially-led marketing solutions. You’ll report into the Group Account Director and play a key role in driving both client success and agency growth.

Requirements

  • **What You’ll Have Delivered Elsewhere**
  • Acted as the primary client contact, fostering strong relationships and understanding their strategic objectives.
  • Proactively identified opportunities for business growth and maintained client satisfaction.
  • Mentored and guided junior and senior account managers and executives.
  • Led and directed cross-functional teams (including creative, strategy, and production).
  • Provided day-to-day operational oversight for large project timelines and managed key resources.
  • Taken financial ownership of accounts, ensuring accurate forecasting and profitability.
  • Shaped the strategic direction for clients, introducing socially-led creative strategies that resonate.
  • Ensured all projects were delivered on time, within budget, and flawlessly aligned with the client's strategic objectives.
  • **What Else Are We Looking For?**
  • 6+ years’ experience in client services, ideally in a creative or socially-led agency
  • Recent experience working with large clients and managing multidisciplinary teams of 12+ people
  • Deep understanding of social platforms, trends, and how they drive brand and business outcomes
  • Strong leadership and mentoring skills
  • Confident communicator who can simplify complex ideas
  • Solid financial and commercial experience (budgeting, forecasting, profitability)
  • Willingness to travel (mainly EU & US)
  • Fluent English (C1/C2) — proficiency in French or German is a big plus.

Benefits

  • **Life at We Are Social Amsterdam**
  • We Are Social Amsterdam is an equal opportunity employer. We celebrate diversity and inclusion, ensuring that everyone feels valued and empowered to contribute to our shared success. We offer:
  • Career Path Design: Regular reviews and mentorship to support professional growth.
  • WAS Passport: Opportunity to work for two weeks per year in any of our global network offices.
  • Training Programs: Access to internal and external professional development initiatives.
  • Diversity and Wellbeing: Participate in mental health, CSR, and diversity & inclusion activities.
  • Flexible Working: Up to three remote working days per week.

Job title

Account Director

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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