Hybrid Marketing Manager – Program Operations

at Maker Lab

• Job title: Marketing Manager – Program Operations
• Job type: Contract
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Singapore

About the role

• Marketing Manager overseeing Program Operations at Maker Lab, a technology-led marketing agency managing regional creator programmes for high-impact results.

Responsibilities

• Manage the flawless execution of regional creator programmes.
• Implement and manage scalable, automated event invitation processes.
• Develop, own, and strategically maintain the regional operational playbook and master calendar for the creator programmes.
• Act as the central operational point of contact for local teams executing regional events.
• Maintain and distribute standardised templates for events.
• Own the budget for the creator programme.
• Compile and distribute the monthly Creator Marketing newsletter.
• Assist key stakeholders in preparing materials for Quarterly Business Reviews (QBRs).

Requirements

• 6+ years of experience in program management, marketing operations, or a similar leadership role within a large technology or media company.
• Proven experience in managing and owning large operational budgets, processing purchase orders, and handling complex vendor contracts.
• Exceptional organisational skills and meticulous attention to detail, with a demonstrated ability to manage multiple complex, moving pieces simultaneously.
• Strong leadership experience in maintaining and optimising operational playbooks and master calendars.
• Experience assisting senior management with materials preparation for executive-level meetings (e.g., QBRs).
• Proficiency with event management processes and tools, particularly those involving automated outreach and communication.
• A proactive, self-starter mindset with the ability to anticipate and troubleshoot problems.
• Excellent communication and collaboration skills to work effectively with cross-functional and local teams.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.