Account Manager fostering strong client relationships and resolving issues at GXO. Responsible for handling domestic and international customer interactions and continuously improving quality systems.
About the role
- Bilingual PR Account Manager leading earned media strategies for high-profile accounts in sports, focusing on golf in Europe and the UK. Seeking a strategic thinker and confident communicator.
Responsibilities
- Act as a primary point of contact for clients and stakeholders.
- Build trusted relationships and ensure strategic alignment across all deliverables.
- Collaborate with internal teams (Partnerships, Content, Events) for integrated campaign delivery.
- Create and maintain messaging frameworks and a year-long communications schedule.
- Set and track KPIs for earned media activities, ensuring alignment with client objectives.
- Manage ongoing media relations, including press release creation, distribution, and proactive pitching.
- Develop rapid-response protocols and a crisis communications playbook.
- Produce high-quality press kits (English & Spanish), thought leadership pieces, speeches, and website updates.
- Oversee media centre operations at golf tournaments and destination events.
- Monitor media coverage, sentiment, and share of voice using tools like Meltwater or Cision.
Requirements
- 3–5 years in PR, communications, or media relations, ideally within sports, entertainment, or innovation sectors.
- Proven experience managing bilingual campaigns and working with Spanish media.
- Native-level Spanish and fluent English communication skills (written and verbal).
- Strong editorial copywriting and storytelling abilities.
- Strategic mindset with creative problem-solving skills.
- Excellent organisational and project management capabilities.
- Confident working across multiple accounts and deadlines.
- Familiarity with PR tools (e.g. Meltwater, Cision).
- Understanding of digital and social media trends.
- Established relationships with leading European journalists in business, sport, and travel
- Familiarity with KPIs and PR reporting tools
- Experience integrating PR with wider Paid, Owned and Creative functions
Benefits
- Competitive Salary
- Annual Discretionary Company Bonus – up to 8% - 3% Company & 5% Individual
- 33 days annual leave (+ public holidays), pro-rated
- Working hours will be from 09.00 to 17.30 with an hour taken for lunch between 12.00 and 14.00
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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