Hybrid Relationship Manager, Financial Institutions

Posted 1 hour ago

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About the role

  • Relationship Manager advising key financial institutions in Africa to expand access to safe water. Leading partnerships, business development, and performance tracking for financial solutions.

Responsibilities

  • **What You’ll do **
  • **Account Management   **
  • You will drive impact by leading relationships with banks, MFIs, SACCOs, and other financial partners—fueling strong collaboration and shared success. Through regular touchpoints, joint planning, and proactive performance monitoring, you’ll deepen engagement, ensure exceptional service, and cultivate long-term partnerships that accelerate access to safe water and sanitation.
  • ** Business Development  **
  • You will grow partnerships by identifying new opportunities to expand Water.org’s presence across both existing and emerging financial institutions. By engaging key decisionmakers, you’ll help spark product innovation, strengthen financing solutions, and drive portfolio growth. With a strategic and proactive approach, you will build a strong pipeline of mission aligned partners committed to scaling access to safe water and sanitation.
  • ** Business Metrics + Reporting  **
  • You will measure success by tracking partner performance, portfolio growth, fund utilization, and progress toward impact goals. Through timely reporting and clear, data driven insights, you will equip both internal teams and external partners with the information they need to strengthen strategies, improve outcomes, and accelerate impact.
  • **Management Responsibility **
  • ​​Individual contributor with no subordinates.

Requirements

  • **What makes you a great fit**
  • 5+ years’ experience in relationship management, partnership development, or account management within: Banks, MFIs, SACCOs, MSME lending and/or Water/sanitation financing
  • Strong relationship-building skills with a proven history of expanding accounts or managing FI relationships.
  • Passionate about making a difference and aligned with Water.org’s mission and values.
  • Bachelor’s degree or equivalent experience.
  • Proficiency in English (written and verbal)
  • **Travel Requirement   **
  • Up to 25% of domestic and international travel.

Benefits

  • **Salary/Benefits   **
  • This position offers country-specific benefits and market-based, competitive salary as well as periodic review for merit and incentive pay based on organizational and personal achievement.
  • **Being authorized to work in the country posted is a precondition of employment. **
  • **Type and Estimated Length of Employment:   **
  • Indefinite
  • * Water.org is an equal opportunity employer and is committed to providing an inclusive environment. We do not discriminate on the basis of race, color, religion, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, pregnancy status, military and veteran status, genetic information, and any other status protected by law.  We provide qualified applicants and employees reasonable accommodation, when necessary, to enable individuals to complete the application process and/or perform the essential functions of the job. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We strive to build and maintain a diverse team that will advance our mission and work and encourage candidates from all backgrounds to apply. **Water.org participates in E-Verify. *

Job title

Relationship Manager, Financial Institutions

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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