Account Manager for Aven Hospitality managing hotel client relationships and driving revenue growth in travel technology. Responsible for strategic account management and client engagement.
Responsibilities
Align sales strategy for growth and revenue generation for existing business, which includes renewals, new sales efforts, and share shifting opportunities across the agency territory
Manage all aspects of the commercial relationship with your clients.
Identify mutually beneficial opportunities to expand AH's share of wallet with clients
Solidify renewal opportunities and protecting recurring revenue streams
Plan and lead effective customer meetings and sales presentations
Negotiate contracts following deal review process and ensuring margins and pricing are in-line with AH strategy
Coordinate within AH and customer to ensure obligations are met from both client and HS perspectives
Develop and deliver on a strategic account plan for current clients & a sales plan for new pursuits and keep track of current progress on all sales activities in Salesforce.
Positively affect and grow the strategic relationships between Aven Hospitality and your clients from both a financial and product/service standpoint.
Implement and maintain effective sales management to provide current and accurate revenue projections and pipeline forecasts to support business growth
Sell new solutions to existing customers to reach annual sales targets
Establish and maintain a high level of customer engagement at various levels, positioning HS as an innovative player in the industry
Provide regular detailed status and activity reporting in customer activities and solutions performance to leadership
Foster strong relationships with internal leaders/stakeholders across AH
Requirements
A minimum of 3 years of industry-related strategic account management experience is required.
Professional fluency in English and Spanish, both written and spoken, with the ability to communicate effectively in a business and professional context.
Portuguese language proficiency is a plus but not required.
Knowledgeable in hospitality centric technology and systems with strong technical aptitude.
Proven track record of meeting sales quotas and revenue goals.
Ability to interpret analytics to highlight actionable data and tell a compelling story around performance and results.
Can create convincing proposals, documentation and presentations.
Excellent presentation, oral and written communication skills delivering complex solutions in an easy-to-understand manner.
Ability to identify, communicate, and connect with major decision makers both internally and externally.
Ability to lead and direct multiple projects and initiatives simultaneously.
Strong interpersonal skills: Ability to communicate at all levels within an organization.
Exceptional time management and organizational skills.
A fundamental understanding of hospitality technology, revenue management, and distribution.
Technical/systems knowledge, including Advanced excel skills, Salesforce CRM, and hospitality CRS or distribution systems (preferred)
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