Account Manager managing key client relationships and driving growth strategies at Fanatics Commerce. Focused on creating partnerships and executing integrated marketplace plans for sports merchandise.
About the role
- Account Manager for Aven Hospitality managing hotel client relationships and driving revenue growth in travel technology. Responsible for strategic account management and client engagement.
Responsibilities
- Align sales strategy for growth and revenue generation for existing business, which includes renewals, new sales efforts, and share shifting opportunities across the agency territory
- Manage all aspects of the commercial relationship with your clients.
- Identify mutually beneficial opportunities to expand AH's share of wallet with clients
- Solidify renewal opportunities and protecting recurring revenue streams
- Plan and lead effective customer meetings and sales presentations
- Negotiate contracts following deal review process and ensuring margins and pricing are in-line with AH strategy
- Coordinate within AH and customer to ensure obligations are met from both client and HS perspectives
- Develop and deliver on a strategic account plan for current clients & a sales plan for new pursuits and keep track of current progress on all sales activities in Salesforce.
- Positively affect and grow the strategic relationships between Aven Hospitality and your clients from both a financial and product/service standpoint.
- Implement and maintain effective sales management to provide current and accurate revenue projections and pipeline forecasts to support business growth
- Sell new solutions to existing customers to reach annual sales targets
- Establish and maintain a high level of customer engagement at various levels, positioning HS as an innovative player in the industry
- Provide regular detailed status and activity reporting in customer activities and solutions performance to leadership
- Foster strong relationships with internal leaders/stakeholders across AH
Requirements
- A minimum of 3 years of industry-related strategic account management experience is required.
- Professional fluency in English and Spanish, both written and spoken, with the ability to communicate effectively in a business and professional context.
- Portuguese language proficiency is a plus but not required.
- Knowledgeable in hospitality centric technology and systems with strong technical aptitude.
- Proven track record of meeting sales quotas and revenue goals.
- Ability to interpret analytics to highlight actionable data and tell a compelling story around performance and results.
- Can create convincing proposals, documentation and presentations.
- Excellent presentation, oral and written communication skills delivering complex solutions in an easy-to-understand manner.
- Ability to identify, communicate, and connect with major decision makers both internally and externally.
- Ability to lead and direct multiple projects and initiatives simultaneously.
- Strong interpersonal skills: Ability to communicate at all levels within an organization.
- Exceptional time management and organizational skills.
- A fundamental understanding of hospitality technology, revenue management, and distribution.
- Technical/systems knowledge, including Advanced excel skills, Salesforce CRM, and hospitality CRS or distribution systems (preferred)
Benefits
- Virtual office or remote work experience
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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