About the role

  • Account Manager for Aven Hospitality managing hotel client relationships and driving revenue growth in travel technology. Responsible for strategic account management and client engagement.

Responsibilities

  • Align sales strategy for growth and revenue generation for existing business, which includes renewals, new sales efforts, and share shifting opportunities across the agency territory
  • Manage all aspects of the commercial relationship with your clients.
  • Identify mutually beneficial opportunities to expand AH's share of wallet with clients
  • Solidify renewal opportunities and protecting recurring revenue streams
  • Plan and lead effective customer meetings and sales presentations
  • Negotiate contracts following deal review process and ensuring margins and pricing are in-line with AH strategy
  • Coordinate within AH and customer to ensure obligations are met from both client and HS perspectives
  • Develop and deliver on a strategic account plan for current clients & a sales plan for new pursuits and keep track of current progress on all sales activities in Salesforce.
  • Positively affect and grow the strategic relationships between Aven Hospitality and your clients from both a financial and product/service standpoint.
  • Implement and maintain effective sales management to provide current and accurate revenue projections and pipeline forecasts to support business growth
  • Sell new solutions to existing customers to reach annual sales targets
  • Establish and maintain a high level of customer engagement at various levels, positioning HS as an innovative player in the industry
  • Provide regular detailed status and activity reporting in customer activities and solutions performance to leadership
  • Foster strong relationships with internal leaders/stakeholders across AH

Requirements

  • A minimum of 3 years of industry-related strategic account management experience is required.
  • Professional fluency in English and Spanish, both written and spoken, with the ability to communicate effectively in a business and professional context.
  • Portuguese language proficiency is a plus but not required.
  • Knowledgeable in hospitality centric technology and systems with strong technical aptitude.
  • Proven track record of meeting sales quotas and revenue goals.
  • Ability to interpret analytics to highlight actionable data and tell a compelling story around performance and results.
  • Can create convincing proposals, documentation and presentations.
  • Excellent presentation, oral and written communication skills delivering complex solutions in an easy-to-understand manner.
  • Ability to identify, communicate, and connect with major decision makers both internally and externally.
  • Ability to lead and direct multiple projects and initiatives simultaneously.
  • Strong interpersonal skills: Ability to communicate at all levels within an organization.
  • Exceptional time management and organizational skills.
  • A fundamental understanding of hospitality technology, revenue management, and distribution.
  • Technical/systems knowledge, including Advanced excel skills, Salesforce CRM, and hospitality CRS or distribution systems (preferred)

Benefits

  • Virtual office or remote work experience

Job title

Senior Account Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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