Detail - oriented professional managing customer order processing operations at Comcast, leveraging 3 - 5 years of experience in customer service and strong problem - solving skills. Hybrid role requiring night shift availability and teamwork.
About the role
- Technical Account Manager improving business processes and ensuring clients maximize service value at PayPal. Engaging with Enterprise merchants to optimize payments solutions and integrations.
Responsibilities
- Manage and close deals from a technical and operational requirements perspective
- Partner with Enterprise merchants through discovery and consulting sessions
- Implement product demos and proof of concepts
- Diagram systems connections and flow of data
- Advocate for customer needs to overcome adoption blockers
- Installation and configuration of payment APIs and commerce products
- Communicate major technical issues to merchants
- Consult with merchants and internal teams on integration best practices
Requirements
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
- Knowledge of Observability and Monitoring Tools such as Datadog, Splunk
- Knowledge of web technologies languages and services like JavaScript, PHP, Java, REST, GraphQL, SQL and more
- Knowledge of AI tools (Claude, Perplexity etc.)
Benefits
- Generous paid time off
- Healthcare coverage for you and your family
- Resources to create financial security and support your mental health
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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