Director of Performance Management driving account strategy at JLL. Leading KPI oversight and client relationship management.
About the role
- Regional Director responsible for growth and profitability of Toronto office at Ware Malcomb, a forward-thinking design firm. Leading teams and managing client relationships in a dynamic environment.
Responsibilities
- Responsible for day-to-day management of work and team members for the office.
- Overall responsibility for having all proposals and contracts in place.
- Responsible for the group’s organizational chart, project budget reports, review of monthly project revenue projections & monthly financials and the preparation of monthly business reports.
- Consistently market and promote getting new work for Ware Malcomb to grow the office. Attend business development/networking functions.
- Prepare an annual Strategic Plan and Mind Map for your office.
- Show measurable attainment of Ware Malcomb Diversification Services.
- Utilize Ware Malcomb’s CRM system to track all Business Development activities.
- Leads strategy for project pursuits, collaborating with the marketing team.
- Communication, collaboration and positive relationship building with Ware Malcomb leadership company wide.
- Create and lead a positive, team orientated environment.
- Partner with internal Talent Acquisition team to hire new team members.
Requirements
- 15+ years of experience within the field of Interior Design and/or Architecture
- Prior experience leading a team, studio or office
- Proposals and business development experience
- Experience developing and maintaining client relationships market
- Licensed Architect strongly preferred
- Bachelor’s degree in Interior Design, Architecture or related field
- Ability to lead and foster a positive team environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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