Customer Service Representative for Berkshire Hathaway GUARD Insurance serving as the voice of the company. Managing customer inquiries and providing clarity and confidence in every interaction.
About the role
- Customer service role for hairstylist at leading cosmetic manufacturer. Assisting clients with hair care and color product inquiries in a hands-on hybrid environment.
Responsibilities
- Handling customer inquiries by phone and in writing
- Providing comprehensive advice on hair care and coloring products
- Using customer management systems and knowledge bases
- Managing complaints and claims
- Delivering high-quality customer service
Requirements
- Several years of professional experience and completed training as a hairdresser or colorist (m/f/d)
- Strong affinity for beauty, hair care and coloring products
- Excellent German language skills, both spoken and written
- Excellent verbal communication and expression
- Strong team orientation and flexible availability
Benefits
- Permanent employment contract and company pension plan
- Birthday gifts and anniversary bonuses
- Open feedback culture
- Varied work locations (office or hybrid)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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