Strategic Account Manager responsible for growing critical accounts in Walmart Marketplace business. Partnering with executives to optimize performance and expand seller offerings.
Responsibilities
Serve as a strategic consultant/account manager accountable for driving business growth across a portfolio of strategic sellers.
Develop strategies with sellers to expand selection, improve offer quality and drive operational improvements across their business.
Lead annual and quarterly business planning and performance tracking for strategic sellers.
Conduct deep dive analysis on issues affecting seller business performance and implement corrective actions.
Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit.
Develop strong and trusting relationships with partners.
Serve as the account quarterback working across the organization to solve issues, address pain points and implement growth initiatives.
Work directly with sellers to optimize their listings including PDP content, ratings and reviews, ship speed and price competitiveness to maximize search optimization and discoverability across the platform.
Develop seller marketing plans - including events, site placements and promotions - that drive incremental traffic and GMV.
Collaborate with Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.
Requirements
3 years of experience in e-commerce.
3 years of experience working with sellers/suppliers/vendors, etc.
3 years of experience in merchandising/category management
3 years of experience in Business Management, Marketing, Omni-Channel Merchandising, Marketplace, or a related area OR Bachelor's degree in Business or a related field
Proficiency in MS Office, with a focus on Excel
Strategic mindset and ability to prioritize tasks
Detail-oriented with a bias for action and a collaborative team player
Results-driven with a proactive approach to problem-solving and goal achievement
Excellent communication skills, including the ability to deliver presentations to peers, leadership, and internal and external stakeholders.
Digital literacy and analytics skills
Strong business acumen
Benefits
Beyond competitive pay, you can receive incentive awards for your performance.
401(k) match
Stock purchase plan
Paid maternity and parental leave
PTO
Multiple health plans
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
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