Enrollment Learning and Development Partner at WGU designing and evaluating training programs for enrollment staff. Collaborating with experts and providing data - driven insights for continuous improvement.
About the role
- Training Manager responsible for establishing and delivering the Training Plan for the Proteus Programme. Leading training activities and ensuring operational capability post-transition.
Responsibilities
- Develop and maintain the Project Training Plan, ensuring alignment with contractual requirements, the Entry Plan, and Service Delivery processes.
- Lead and coordinate knowledge transfer activities from the Former Supplier, ensuring completeness, traceability, and effective absorption by Indra’s operational and technical teams.
- Identify training needs across all workstreams.
- Design, schedule, and deliver training programmes, materials, and workshops for internal teams, subcontractors, and (where required) client-side participants.
- Validate training content received from the Former Supplier and ensure it meets contractual and operational standards.
- Oversee competency assessments, certification processes, and training completion tracking.
- Ensure all training documentation is created, version-controlled, approved, and stored in accordance with Indra and TTL requirements.
- Support the Service Delivery in preparing training needed for Day-1 readiness, service transition, and BAU operations.
- Report training progress, risks, and dependencies to the relevant governance forums.
- Coordinate closely with the HR team on training logistics, resources, and professional development pathways for staff.
Requirements
- Bachelor’s degree in Education, Training & Development, Business Administration, Engineering, or a related field.
- Professional certification in training or learning & development (e.g., CIPD Level 5 L&D, Training Management qualifications, TAP/L&D certification).
- Experience delivering training in large-scale technology, transport, or systems integration projects.
- Experience managing knowledge transfer and structured training programmes during supplier transitions.
Benefits
- Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)
- Pension – 4% employee and 4% employer
- Private medical insurance (including dental & optical)
- Life assurance
- Income protection
- Employee assistance programs
- Flexible/remote working options
- Charitable initiatives
- Social events (formal & informal)
- Learning and development programs
- Innovative & collaborative work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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