HCM Sales Executive responsible for building business relationships and creating revenue opportunities for Human Capital Management solutions. Engage in networking and sales activities while leveraging Salesforce CRM for reporting.
About the role
- Account Director achieving ARR growth through renewals and upsells in the B2B SaaS sector. Traveling within the UK to close opportunities and nurture customer relationships.
Responsibilities
- Own and deliver a revenue quota, increasing ARR through timely renewals and strategic upsell opportunities across your portfolio
- Travel the UK working with on customer sites to close existing opportunities and identify new revenue opportunities
- Responsible for the renewals of existing platform use & will engage with Vyn CS team to ensure full utilisation, expanding adoption of workflows, use cases and best practices.
- Be responsible for cold calling (or gaining referrals) into new business units.
- Grow our ecosystem within each customer, nurturing champions, cross-functional engagement, and wider product utilisation.
- Continuously update the Blue & Gold sheets for the accounts as relationships & deals progress and support long term growth.
- Manage & arrange the Business Unit QBRs & lead on meeting agenda that demonstrates business value, align goals and identify future expansion opportunities
- Work alongside the Sector VP who supports in setting strategic direction, Product Services lead who leads on Solution Design & CS who manage & improve ongoing usage.
- Attend site visit & testing days (Vyn fund PPE requirements) and industry events
- Drive customer advocacy, securing references, testimonials, and customer stories in partnership with Marketing.
Requirements
- Proven experience in B2B SaaS account management, customer success, or a similar revenue-linked role, ideally with clients who use field agents or contractors in the physical world (think utilities, gas, energy, telecoms).
- A strong track record of renewals, upsells, and driving expansion within an existing customer base.
- A structured, strategic approach to account planning, including familiarity with Gold/Blue Sheets, MEDDIC, or similar frameworks.
- Exceptional relationship-building skills, with the ability to earn trust, influence stakeholders, and operate as a strategic partner.
- The confidence and commercial acumen to own a quota, forecast accurately, and prioritise opportunities based on impact.
- A proactive, curious mindset and the ability to work cross-functionally with Product, Marketing, and Engineering teams.
- High integrity and a customer-first approach, aligned with our values of Simplicity, Velocity, Mutuality, and Trust.
Benefits
- Equal opportunity employer
- Creating a workplace where everyone feels empowered to bring their authentic selves
- Celebrating diversity in all forms
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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