Hybrid Area Technical Manager – Atlantic Region

Posted last week

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About the role

  • mobile technical subject matter expert serving the Volkswagen and Audi dealer network
  • develop and execute a resolution for technical concerns in a timely manner
  • support the technical resolution process
  • involved with long term process and quality initiatives
  • monitoring/reporting
  • support dealers with customer technical topics
  • perform pre-analysis of vehicles in operation
  • assist Field Service Representatives for data collection

Requirements

  • Certified Automotive Technician (inter-provincial recognition)
  • 3 – 5 years of automotive industry and dealership experience
  • Bachelors degree of a technical nature or equivalent experience
  • Master Technician Status
  • High Voltage trained
  • Certified Automotive Technician
  • Hold a valid driver license
  • Ability to speak, read and write English
  • Understanding of automotive retail operations
  • Proven automotive diagnostic background
  • Problem solving
  • Customer focus
  • Results driven
  • Process orientation
  • Collaboration
  • Work on own initiative and as part of a team
  • Analytical thinking
  • Integration
  • Influencing and negotiating skills
  • Communication skills - interpersonal, presentation and written
  • European (Volkswagen/Audi) technical product knowledge
  • Master Volkswagen/Audi brand technician status
  • BEV / Hybrid vehicle education and experience
  • Computer savvy
  • Understanding of Automotive Retail Operations
  • Other languages are an asset (French, German, Spanish, etc.)

Benefits

  • competitive salaries
  • fringe benefits
  • unique opportunities for personal and professional growth
  • initiative and creativity encouraged and rewarded

Job title

Area Technical Manager – Atlantic Region

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

HybridCanada

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