Senior Review Manager critical to implementing innovative strategies for EMEA Managed Review delivery. Collaborating with senior leadership and managing client relationships effectively to drive profitability.
About the role
- Applications Support & Operations Manager at Vodafone ensuring the stability and performance of business applications. Managing post-implementation support and vendor coordination in the tech space.
Responsibilities
- Ensure stability, availability, performance, and effective operation of business applications
- Manage post-implementation support activities including incident resolution and problem management
- Monitor system performance, availability, and data integrity
- Coordinate application changes, enhancements, and releases
- Act as primary operational contact for vendors and stakeholders
- Identify opportunities to optimise workflows and enhance user experience
Requirements
- 5-8 years’ experience in application support, business systems management, or IT operations
- Experience with enterprise applications, integrations, and data flows (APIs, ETL, or similar)
- Knowledge of ITIL principles (Incident, Problem, Change Management)
- Exposure to cloud-hosted applications and monitoring tools is advantageous.
- Relevant IT or business systems diploma or degree qualification (e.g., BSc IT, Information Systems, Engineering)
Benefits
- International Telco serving millions of customers
- Diversity and inclusion focus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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