Onsite Senior Review Manager

Posted 1 hour ago

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About the role

  • Senior Review Manager critical to implementing innovative strategies for EMEA Managed Review delivery. Collaborating with senior leadership and managing client relationships effectively to drive profitability.

Responsibilities

  • Promote and communicate the operational vision, mission, and overall direction of the Lighthouse vision and approach to Managed Review;
  • Support the organisation's overall strategic goals and contribute to the profitability requirements of the operational teams as determined by the strategic plans through the implementation of innovative managed review strategies;
  • Management of client relationships, including high level consulting on search, analytics, predictive coding, conceptual categorization, due diligence, data protection requests and review.
  • Function as the internal escalation point person for internal issues involving Managed Review projects.
  • With future department growth, responsibility for training and mentoring of junior Review Managers: Defining areas and methods of training and particular tests or benchmarks. Assessing skill levels and suggesting areas of improvement for junior team members.
  • Performs full range of client-facing responsibilities in defining, managing, reporting, and communicating case/client specific Managed Review projects.
  • Collaborate with the Senior MDR team to define and implement project specific workflows for the substantive review element of each project.
  • Collaborate with Client Services in the oversight of the end-to-end workflow for Managed Review matters including ingestion, processing, and maintenance of large and complex data sets for highly sophisticated corporations, law firms and internal clients.
  • Prepare the workspace for incoming review matters, including but not limited to the creation of searches and dashboards on the review platform together with providing detailed set-up instructions to the Client Services team.
  • Collaborate with the Senior MDR team and the wider team across a range of proposals and tender applications, providing meaningful contributions to the relevant Managed Review elements of the process.
  • Prepare and provide to the client comprehensive written briefing materials on a project specific basis.
  • Provide comprehensive project specific training to the review team.
  • Implement and administer stringent QC processes for managed review output, including daily sampling, provision of daily feedback to the team and preparation and provision of detailed reports to the client.
  • Cultivate and maintain a pool of specialist reviewers for complex review matters spanning a range of specialisms.
  • Maintain and manage third party relationships with Document Review providers as required to satisfy client requests.

Requirements

  • Legally qualified either as a solicitor or barrister.
  • Experience owning and managing a profit centre with track record of driving profitable results.
  • Experience overseeing the planning and implementation of numerous complex review projects with project specific revenue of >£3M.
  • Extensive legal document review expertise across a range of legal specialisms.
  • A desire to work in a demanding environment and be comfortable multi-tasking.
  • A passion for strategic planning, analytical thinking, and voicing their opinions.
  • A proven history of successfully managing and developing teams and individuals.
  • A proven track record of effectively utilising and allocating resources.
  • Strong communication skills including at the executive level and experience in front of clients.
  • A proven ability to negotiate cross functional challenges, managing conflicting views and finding solutions.
  • A desire to travel to prospective and existing clients, training and conferences required.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Remote work options

Job title

Senior Review Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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