Financial Aid Advisor aiding CHCP students in developing financial aid plans. Ensuring compliance with state, federal, and accreditation regulations in a supportive role.
About the role
- Product manager overseeing the lifecycle of financial products at Vivo, focusing on digital solutions and market engagement for enhanced customer experience.
Responsibilities
- Product Management: Review of customer journeys and implementation of improvements; definition of features and value proposition; development of new products.
- Post-sales: Analysis and action plans for engagement (payments, upgrades, retention).
- Metrics: Monitoring sales, origination, delinquency, collections, and attachment to core products.
- Support Materials: FAQs and content for the customer service center.
- Campaigns and Communication: Planning and execution of campaigns (media and CRM), and creation of creative materials.
- Pricing and Performance: Pricing definition/adjustments, performance monitoring, and promotional initiatives.
- Channel Expansion: Identification and activation of new channels.
- Financial Management: P&L analysis, projections (sales, revenue, costs), and management of sales-related costs.
- Strategic Projections.
Requirements
- Experience in managing financial products or Embedded Finance in Retail.
- Experience with digital products.
- Knowledge of LGPD (Brazil’s Data Protection Law), PCI-DSS, and Central Bank (Bacen) regulations.
- Familiarity with agile methodologies.
- Pricing and P&L analysis.
- Advanced Excel / BI tools.
- Intermediate English.
- Initiative & Curiosity – Proactivity to explore new solutions.
- Transformative Attitude – Ownership mentality, energy, and focus on results.
- Critical Thinking & Problem Solving – Analytical ability and decision-making.
- Adaptability (Resilience) – Flexibility in the face of change.
- Emotional Intelligence & Empathy – Ability to connect with diverse profiles and exercise empathetic leadership.
- Analytical Thinking – Structured, data-driven reasoning.
Benefits
- Choose the ideal benefit for you and your dependents through a digital platform with various categories such as gym, meal allowance (VR), food allowance (VA), pharmacy assistance, medical and dental coverage, and life insurance.
- Company mobile phone: a brand-new smartphone for you.
- Unlimited voice and data plan — with Vivo 5G.
- Exclusive Vivo offers with special discounts on landline, broadband, TV, and apps.
- Eligible to receive an annual bonus or PPR (profit-sharing program).
- Plan your future through a private pension plan.
- Childcare subsidy to help with school, daycare, or nanny expenses.
- Work in an environment that respects your personality, dress style, and individuality, where you can be authentic. #BeYourself
- Work remotely up to 2 days per week. #Mobility
- Flexible working hours.
- Enjoy a day off to celebrate your birthday.
- Participate in one of the largest corporate volunteering programs to make an impact.
- Benefit from our Educational Development Program offering partnerships with educational institutions at a discount, plus certifications and online courses.
- Boost your career through our Internal Recruitment Program, in Brazil or abroad — we are present in over 17 countries.
- Access a range of initiatives to improve your physical, emotional, and social wellbeing. We have #VivoBemEstar (Vivo Wellbeing), offering consultations with nutritionists, psychologists, social workers, telemedicine, and more.
- All our vacancies are open to persons with disabilities and/or rehabilitated workers. We value diversity, differences, and people’s potential. #VivoDiversity
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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