VB
Vivo (Telefônica Brasil)Analista de Serviço ao Cliente Júnior
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VB
Hybrid Mid-level Commercial Planning Analyst
Posted 20 minutes ago
About the role
- Plan and implement Visual Merchandising strategies for Vivo's company-operated stores.
- Ensure the standardization of product and promotion displays, aligned with the brand's identity.
- Develop and apply planograms and store layouts for store zoning/departmentalization.
- Monitor store build-outs, openings and remodels.
- Research and propose market innovations to improve the customer experience.
- Collaborate with internal teams to integrate visual strategies into commercial campaigns.
Requirements
- Degree in Design or Architecture preferred.
- Ability to read and interpret technical drawings/layouts.
- Experience in Visual Merchandising, including store zoning/department layout.
- Experience with store setup/installation (planning and execution).
- Experience creating and applying planograms.
- Preferred: knowledge of design tools and layout software.
- Strong teamwork skills and good communication.
- Organized and detail-oriented.
- Proactive with strong problem-solving skills.
- Flexible to work on different projects and meet varying deadlines.
Benefits
- Choose the benefits that best suit you and your dependents via a digital platform with categories such as gym, meal and food vouchers, pharmacy assistance, health insurance, dental insurance and life insurance;
- Company mobile phone — yes, a brand-new smartphone for you!
- Unlimited voice and data plan — yes, unlimited! On the network's best and fastest mobile service with Vivo 5G.
- Exclusive Vivo offer with special discounts on landline, broadband, TV and apps;
- Eligible to receive an annual bonus or PPR (profit-sharing plan);
- Plan your future through a private pension plan;
- Have children? You are entitled to a subsidy to help with school, daycare or nanny expenses;
- Work in an environment that respects your personality, dress and individuality, where you can be authentic. #ComeAsYouAre
- Work remotely up to 3 times per week. #Mobility
- Flexible working hours;
- Enjoy a day off to celebrate your birthday;
- Participate in one of the largest corporate volunteering programs to help make a difference;
- Benefit from our Educational Development Program offering partnerships with educational institutions at discounts, as well as certifications and online courses;
- Advance your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMyCareer
- Access a range of initiatives to improve your physical, emotional and social well-being through #VivoWellbeing, encouraging healthy habits and a better quality of life!
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