Onboarding Coordinator role to manage new employee integration at Essen Health Care. Overseeing onboarding tasks and ensuring compliance in a hybrid work environment.
About the role
- Senior Associate overseeing end-to-end client onboarding processes for Vistra's offshore funds business. Driving compliance and enhancing onboarding experience while collaborating with internal and external stakeholders.
Responsibilities
- Manage the end to end client onboarding process, including completion of AML/KYC due diligence, risk assessments, and preparation of onboarding and committee approval packs.
- Act as a key point of contact for internal stakeholders and clients, ensuring timely resolution of onboarding queries and a positive client experience.
- Support Directors and client teams with the take on of additional entities for existing structures, including trusts, companies, foundations, GP/LP structures, and related arrangements
- Coordinate the transfer of existing entities from other service providers, liaising with outgoing administrators and managing the transition of structures, bank accounts, and investment mandates
- Prepare and manage handover of clients and entities to client administration teams, including participation in internal meetings or calls with clients and advisers
- Maintain and oversee new business pipelines, cross referral registers, and related onboarding records, ensuring data accuracy and completeness
- Set up new entities and master files on internal systems, including billing platforms, in line with internal procedures
- Assist with monitoring and improving data quality, identifying issues through reporting and supporting remediation activities
- Ensure ongoing compliance with local regulatory requirements (AML/CFT/CP) and Group policies, escalating issues and reporting suspicious activity to the MLRO or nominated officer as required
- Contribute to process improvement initiatives, sharing knowledge and supporting best practice across the onboarding and operations teams
Requirements
- 2–4 years’ experience in a client onboarding, trust administration, or fiduciary operations role within the offshore financial services sector
- Strong working knowledge of AML/KYC requirements and risk based onboarding within a regulated environment
- Experience onboarding and administering trusts, companies, and related structures
- Excellent written and verbal communication skills, with confidence liaising with clients, and senior stakeholders
- High level of accuracy and attention to detail, with the ability to manage competing deadlines
- Strong organisational and time management skills, with a proactive and solutions focused approach
- Ability to work effectively both independently and as part of a collaborative team
- Working towards a JFSC Category C, Table 5 qualification, or equivalent professional qualification
- Relevant AML, compliance, trust, or corporate administration qualifications would be advantageous
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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