Client Onboarding Specialist managing client onboarding and technical integrations for institutional clients. Working at Talos, a company providing trading technology for digital asset markets.
Responsibilities
Own the end-to-end onboarding process for clients and trading counterparties, from kickoff through successful production deployment.
Lead technical integrations involving APIs, FIX connectivity, and platform configuration.
Partner with Sales, Account Management, Engineering, and external stakeholders to deliver implementations on schedule.
Manage onboarding timelines, track milestones, and communicate progress to internal and external stakeholders.
Configure and validate client environments across Talos’ modular trading and portfolio systems.
Troubleshoot integration issues and coordinate resolution with internal engineering teams.
Develop and maintain onboarding documentation and integration best practices.
Requirements
3+ years of experience in client onboarding or implementation within capital markets or financial technology.
Strong client-facing communication skills with the ability to lead stakeholders through structured implementation processes.
Experience working with institutional trading systems, market connectivity, or financial infrastructure.
Working knowledge of SQL and command line environments.
Familiarity with configuration management, source control, and basic scripting (Python preferred).
Exposure to FIX protocol, REST APIs, and JSON-based integrations.
Strong organizational skills and ability to manage multiple concurrent implementations.
Benefits
a monthly wellness credit for personal use, such as gym memberships, massages, or even a ski pass for your next holiday.
paid lunches in the office
monthly fitness and evening socials to foster connections with colleagues
annual offsite events to engage with the wider team
Onboarding Coordinator role to manage new employee integration at Essen Health Care. Overseeing onboarding tasks and ensuring compliance in a hybrid work environment.
Director of Customer Onboarding and Learning Enablement overseeing onboarding strategies and global training initiatives. Responsible for effective customer journey management and product adoption in AECO sectors.
Client Onboarding Specialist managing the onboarding of clients and ensuring compliance with regulatory standards at TP ICAP. Collaborating with client - facing teams to facilitate KYC and AML processes while providing high - quality client support.
Onboarding Manager focused on delivering exceptional experiences for new hires. Collaborating across teams to ensure a seamless onboarding journey that reflects company values and culture.
Onboarding Manager guiding customers and partners in their adoption of the Rossum platform. Key responsibilities include training stakeholders and customizing product setups for workflows.
Customer Onboarding Specialist configuring software solutions and guiding hotel companies through implementation. Collaborating with teams to enhance customer experience and ensuring technical support during projects.
Client Onboarding Manager responsible for the technical onboarding journey from Sales handover to go - live. Collaborating with clients and internal teams at Your Bourse to ensure smooth launches.
Customer Onboarding Analyst conducting training sessions for clients on the platform functionalities in São Paulo, ensuring understanding and successful implementation of services.
Client Onboarding Specialist at Talos managing technical onboarding for institutional clients and trading counterparties. Driving seamless connectivity and successful deployment of trading infrastructure.
Customer Onboarding Specialist providing software training to hotel customers across Europe via screenshare, chat, and phone. Engage and inform to enhance customer understanding of products.