Manager overseeing IT Vendor Management for Global Technology Services. Focused on vendor governance, compliance, and operational execution in outsourcing arrangements.
About the role
- Director of Sourcing overseeing global charter sourcing operations across Vista brands. Leading a high-performing team to ensure sourcing solutions meet client demands with excellence and speed.
Responsibilities
- Lead a high-performing, 24/7 global sourcing team responsible for delivering timely and high-quality off-fleet charter aircraft solutions across Vista’s brands, including XO
- Manage complex sourcing requests across regions and aircraft categories, including the evaluation of off-fleet options that meet client needs, product, and urgent recovery scenarios such as AOG events
- Ensure the team sources, manages, and appropriately relays aircraft options for client-facing teams, based on mission fit, timing, and region.
- Track and manage sourcing team performance to outcomes-based metrics.
- Establish and manage reports and dashboards to evaluate performance, monitor sourcing trends, and identify staffing or coverage gaps across shifts.
- Collaborate with internal stakeholders (e.g., Sales, Client Services, Operations) to support dynamic demand, and ensure sourcing solutions are timely and responsive
- Maintain strong vendor relationships across aircraft categories and regions to support sourcing capacity, rate integrity, and service quality
- Serve as a sourcing SME and escalation point for internal stakeholders, especially when Vista fleet support is unavailable.
- Support sourcing for both Vista and XO products, understanding differences in trip lifecycle and approval tiers.
- Partner with product and tech teams to identify sourcing process improvements, focused on system enhancement and sourcing logic.
- Lead hiring, training, coaching, and performance development across the team.
- Communicate a vision of excellence, set clear goals, and drive team results by integrating vendor insights, volume trends, system enhancements, and support feedback.
- Ensure fast turnaround times, quote integrity, and aircraft accuracy in souring responses, especially in high-pressure use cases.
- Manage workload planning, shift scheduling, and global 24/7 sourcing coordination.
- Contribute to Vista’s strategy across charter growth and recovery by integrating vendor insights, pricing trends, service quality, and trip execution standards.
Requirements
- Minium 3-5 years of experience in private aviation, ideally with direct exposure to charter operations and quoting platforms (e.g., Avinode).
- At least 3 years of people management experience, preferably in a high-pressure, time-sensitive operational environment.
- Strong coordination and leadership skills, with the ability to support teams across time zones and respond to 24/7 operational demands such as AOG, urgent recovery, and charter requests.
- Excellent organizational, communication, and decision-making skills, especially in a fast-paced, dynamic environments.
- Ability to navigate complex vendor or operator relationships, supporting both immediate quoting needs and long-term sourcing strategy.
- Comfort with ambiguity and shifting priorities; thrives in entrepreneurial culture where systems and processes are continually evolving.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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