Director of Sourcing overseeing global charter sourcing operations across Vista brands. Leading a high-performing team to ensure sourcing solutions meet client demands with excellence and speed.
Responsibilities
Lead a high-performing, 24/7 global sourcing team responsible for delivering timely and high-quality off-fleet charter aircraft solutions across Vista’s brands, including XO
Manage complex sourcing requests across regions and aircraft categories, including the evaluation of off-fleet options that meet client needs, product, and urgent recovery scenarios such as AOG events
Ensure the team sources, manages, and appropriately relays aircraft options for client-facing teams, based on mission fit, timing, and region.
Track and manage sourcing team performance to outcomes-based metrics.
Establish and manage reports and dashboards to evaluate performance, monitor sourcing trends, and identify staffing or coverage gaps across shifts.
Collaborate with internal stakeholders (e.g., Sales, Client Services, Operations) to support dynamic demand, and ensure sourcing solutions are timely and responsive
Maintain strong vendor relationships across aircraft categories and regions to support sourcing capacity, rate integrity, and service quality
Serve as a sourcing SME and escalation point for internal stakeholders, especially when Vista fleet support is unavailable.
Support sourcing for both Vista and XO products, understanding differences in trip lifecycle and approval tiers.
Partner with product and tech teams to identify sourcing process improvements, focused on system enhancement and sourcing logic.
Lead hiring, training, coaching, and performance development across the team.
Communicate a vision of excellence, set clear goals, and drive team results by integrating vendor insights, volume trends, system enhancements, and support feedback.
Ensure fast turnaround times, quote integrity, and aircraft accuracy in souring responses, especially in high-pressure use cases.
Manage workload planning, shift scheduling, and global 24/7 sourcing coordination.
Contribute to Vista’s strategy across charter growth and recovery by integrating vendor insights, pricing trends, service quality, and trip execution standards.
Requirements
Minium 3-5 years of experience in private aviation, ideally with direct exposure to charter operations and quoting platforms (e.g., Avinode).
At least 3 years of people management experience, preferably in a high-pressure, time-sensitive operational environment.
Strong coordination and leadership skills, with the ability to support teams across time zones and respond to 24/7 operational demands such as AOG, urgent recovery, and charter requests.
Excellent organizational, communication, and decision-making skills, especially in a fast-paced, dynamic environments.
Ability to navigate complex vendor or operator relationships, supporting both immediate quoting needs and long-term sourcing strategy.
Comfort with ambiguity and shifting priorities; thrives in entrepreneurial culture where systems and processes are continually evolving.
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