Customer Success Manager for Procurement SaaS solutions, ensuring successful outcomes for public sector clients. Collaborating with cross - functional teams and building relationships with key stakeholders.
About the role
- Aircraft Sourcing Specialist coordinating aircraft availability and pricing in private aviation sector. Engaging with internal teams and maintaining data integrity across operations.
Responsibilities
- Source aircraft availability from the charter market and coordinate with Fleet Sales on global fleet pricing.
- Collaborate with internal departments, including Fleet Sales, Fleet Planning, Client Services, Sales, and Operational teams - to respond to aircraft requests and coordinate follow-ups.
- Operate in alignment with recovery SOPs and partner with key stakeholders.
- Provide solutions within service timelines and budget constraints.
- Maintain data integrity through timely documentation and updates across internal systems.
- Keep clear records of sourcing activity to support audits, case reviews, and reporting.
- Negotiate with partner operators to secure the best-value aircraft with strong margin performance.
- Finalize contracts for off-fleet solutions and ensure invoice accuracy.
- Support de-risking strategies as directed by the Fleet Planning and Sourcing leadership teams.
- Engage in ongoing learning and development to scale with company and industry growth and expand sourcing capabilities.
Requirements
- 1+ year of experience in private aviation, high end travel, or similarly demanding industries.
- Strong problem-solving skills and attention to detail.
- Demonstrated composure and sound decision making in high-pressure or time-sensitive situations.
- Growth mindset with a continuous improvement approach.
- Strong communication skills and ability to work cross-functionally across global teams.
- Comfortable working in a shift-based, fast-paced environment.
- Experience working with sourcing platforms such as Avinode, Salesforce and similar tools.
Benefits
- Hybrid work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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