Sales Coordinator managing orders, inventories, and invoicing for forklift equipment at Crown Equipment Corporation. Collaborating across departments for efficient operations with customer service focus.
About the role
- Sales Associate supporting pre- and post-sales activities for K-12 language learning products. Collaborating with sales teams while managing customer relationships and service requests.
Responsibilities
- Assist with the development and design of customized sales collateral and strategic materials, including presentation decks, interactive proposals, and tailored documentation.
- Conduct proactive prospecting and lead-generation projects to support sales growth initiatives.
- Assist in the development and coordination of customer training, professional development, and sales presentations.
- Serve as the primary customer contact during sales representatives’ absences, ensuring continuity of service and support.
- Facilitate and track all interoperability and integration requests and launches via the appropriate systems (e.g., RA/Clever), ensuring timely execution and communication.
- Collaborate with the Alta Vista Sales Support (AVSS) team to coordinate and monitor the progress of assigned projects.
- Assist sales team with building and maintaining custom sites for customers, as needed.
- Provide data usage and reporting insights upon request to help customers track engagement and outcomes.
- Manage print sample requests, generate quotes, enable online trial access, and route customer forms.
- Generate and process purchase orders, requisitions, check requests, and other financial documentation.
- Support assigned sales representatives’ participation in conferences and meetings as needed, including logistical planning and materials preparation.
Requirements
- Bachelor’s degree
- minimum 3+ years’ experience in sales support, account management or complex customer relations or support role
- Strong background in managing client needs, ensuring satisfaction, and handling multiple client-facing requests.
- Experience in or knowledge of the K-12 or Higher Ed publishing, ed-tech, language learning or similar education market trends.
- Excellent communication (written and verbal), interpersonal, active listening and relationship building skills.
- Experience assisting with the development and design of customized sales collateral and strategic materials, such as presentation decks, interactive proposals, and tailored documentation.
- Excellent attention to detail, organization, time-management and follow through skills.
- Experience with CRM systems, sales documentation, and purchase order processing.
- Strong technology orientation, proficiency in using standard office software (e.g., Microsoft Office, Google Workspace) and navigating digital tools for communication and productivity
- Willingness to travel up to 10% of the time to meetings and events.
Benefits
- life/health/dental/vision insurance
- 401(k)
- educational assistance
- commuter pass subsidies
- generous employee referral bonuses
- PTO
- paid holidays
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