Hybrid Senior Product Manager, Flight Operations

at Canon Business Process Services

• Job title: Senior Product Manager, Flight Operations
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: React
• Location requirements: Hybrid, London, United States

About the role

• Senior Product Manager driving technology solutions for business aviation operations. Leading collaboration across scheduling, maintenance coordination, and service delivery teams.

Responsibilities

• Partner with Flight Operations leaders to understand pain points, map current processes, and co-create future state workflows.
• Lead stakeholder discovery, interviews, and journey mapping sessions to identify high-value opportunities.
• Write clear product pitches defining problems, proposed solutions, scope boundaries, appetite (time/resources), risks, tradeoffs, and success metrics.
• Collaborate with engineering to validate technical feasibility, assess effort, and surface risks early.
• Define measurable outcomes for each initiative including KPIs, success criteria, and operational/financial impact.
• Set constraints that enable creative problem-solving without over-engineering.
• Own post-launch measurement, report outcomes to stakeholders, and iterate based on real-world impact.
• Build and maintain product roadmaps communicating priorities, sequencing, and long-term vision.
• Balance business needs with technical realities in decision-making.
• Mentor and guide other product managers on discovery, shaping, and outcome-driven delivery.

Requirements

• 7+ years of product management experience with modern development methodologies.
• Aviation operations software experience (scheduling systems, maintenance platforms, or service booking solutions).
• Proven discovery and research skills including stakeholder interviews, journey mapping, and process analysis.
• Strong technical foundation with ability to collaborate on API integrations, backend services, computational/optimization algorithms, and modern frontend technologies (e.g., React, responsive design).
• Demonstrated metrics-driven approach with ability to define success criteria and measure business impact.
• Extensive experience shaping work—framing problems, setting scope constraints, and working iteratively.
• Excellent stakeholder management and influence skills across all organizational levels, including executives.