Account Manager Sr managing public sector client relationships in Brazil. Responsible for new opportunities and institutional relationship building.
About the role
- Partnerships Manager responsible for expanding B2B accounts at Vio travel tech. Manage partner relationships to optimize performance and drive growth.
Responsibilities
- Own day-to-day relationships with assigned accounts
- Act as the primary point of contact for partners, ensuring long-term, sustainable and profitable relationships.
- Conduct regular business reviews and performance discussions
- Monitor KPIs including revenue, margin, conversion, price competitiveness, and content quality
- Identify gaps in rate competitiveness and availability
- Negotiate improved commercial terms, overrides, and tactical promotions
- Proactively identify supply opportunities in priority destinations and segments
- Analyze partner-level performance and provide clear insights on trends and fluctuations
- Identify and resolve mapping gaps and pricing inconsistencies
- Collaborate with internal teams to improve attribution, reporting clarity, and profitability
- Oversee integration health, including connectivity stability, price accuracy, content completeness, and error rates
- Coordinate with technical teams to resolve API, mapping, or availability issues
- Ensure partners meet SLAs and contractual obligations
- Support onboarding of new partners
- Identify opportunities for portfolio expansion or exclusive/secret deals
- Contribute to supply diversification and risk mitigation strategy
Requirements
- 3+ years of experience in travel, OTA, bedbank, wholesaler, or hotel distribution
- Strong understanding of B2B travel supply models and commercial mechanics
- Experience managing external partners and negotiating commercial agreements
- Strong analytical skills and ability to translate data into actionable insights
- Structured, proactive, and commercially driven mindset
- Excellent communication and stakeholder management skills, ability to build mutual trust among counterparts
- Curiosity to understand the business, strategy and requirements to further drive Vio growth
- A creative approach: you are not afraid to try out new ways of working and to challenge the status quo
- Comfortable working cross-functionally in a fast-paced environment
- Nice to Have
- Experience with hotel connectivity (API/XML integrations)
- Knowledge of rate types (net rates, dynamic pricing) and rate distribution rules
- Experience working in an international environment, preferably in a (remote-friendly) scale-up.
Benefits
- A high-impact role with direct influence on commercial performance
- Exposure to global travel supply partners
- Plenty of chances to learn and grow within an open, diverse culture which promotes knowledge sharing, trust and transparency;
- A great compensation package, perks and benefits (including significant stock appreciation rights);
- Flexible time off (take as many holidays as you need) and a chance to work remotely;
- You will be part of a highly international team that enjoys working, eating and playing together in one of the best office locations in Amsterdam;
- We value good food and offer catered lunches from various cuisines, great coffee, and the occasional barbecue in our garden;
- We enjoy getting together to celebrate our wins with company events in Amsterdam and abroad;
- A budget for your dream home office;
- Access to free mental health support via OpenUp.
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