Key Account Manager managing strategic clients in media and production. Driving revenue and ensuring client satisfaction through tailored solutions and strategic insights.
About the role
- Senior Account Manager responsible for strategic growth and long-term success of enterprise clients at Upvest. Managing relationships to unlock the full potential of Upvest’s Investment API.
Responsibilities
- Take full ownership of the strategic growth and long-term success of Upvest’s enterprise and fintech partners across Germany and Europe
- Develop and own strategic success plans for a portfolio of priority enterprise and fintech clients
- Drive commercial growth by identifying and executing upsell and cross-sell opportunities
- Navigate complex organizational structures within large financial institutions
- Serve as a strategic advisor, deeply understanding clients’ business needs
- Manage high-stakes negotiations and complex contract renewals
- Collaborate with Product and Growth teams to convey market feedback
Requirements
- 6+ years of experience in strategic account management or relationship management within fintech, investment banking, or B2B SaaS
- Proven track record of designing and executing long-term account strategies in complex, regulated environments
- Strong commercial mindset with experience driving revenue growth and managing high-value accounts and contract negotiations
- Excellent communication and storytelling skills, with the ability to translate technical API concepts into business impact
- Strong relationship-building and expectation-management skills
- Professional proficiency in both German and English (native or near-native German is essential)
- Proactive, structured approach and ability to work autonomously
- Solid understanding of the investment industry, current trends, and competitive landscapes
Benefits
- 30 days of annual leave
- Sports benefits
- Confidential professional coaching
- Flexibility to work remotely abroad for up to 183 days a year
- One-month fully paid sabbatical after every four years of service
- Personal development budget to decide how to use it
- Flexible work environment: hybrid options in Berlin, London, or Tallinn, or remote work across Europe
- Competitive, above-market salary
- Participation in the employee equity program
- Company-wide events such as UpFest, dinners, and holiday parties
- Inclusion and connection through Employee Resource Groups
Job title
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