Schedule content across all social media platforms using a third-party scheduling tool or directly via platforms (Instagram, Facebook, TikTok, YouTube, Pinterest).
Tag all content appropriately, create UTM links, and QA all scheduled work.
Assist with writing short-form copy for digital marketing and social posts.
Respond promptly to direct messages, comments, and inquiries to ensure timely communication with customers.
Support the organization of content, documentation, and project communication.
Conduct competitor and trend research as needed.
Create dressing docs and coordinate with content creators and influencers.
May support other ad-hoc marketing projects (i.e. gifting initiatives, giveaways, influencer collaborations, etc.)
Requirements
Bachelor’s degree in marketing, Communications, or related field preferred (or equivalent experience).
1–3 years of experience in eCommerce, retail marketing, or social media management.
Skilled at communicating clearly both verbally and in writing; strong ability to craft customer-facing communications in brand tone of voice.
Strong time management and organization skills; meticulous attention to detail.
Excellent problem-solving skills; willingness to think out-of-the-box to resolve issues. Ability to escalate issues to internal team as appropriate.
Demonstrates a high degree of personal and professional integrity.
Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals.
Ability to work independently, be self-motivated and work effectively in a team environment.
Fluency in Social Media platform usage; strong understanding of social media environment.
Demonstrated knowledge and proficiency with Windows (Word, Excel, PowerPoint), Mac and Google products and standard applications (Slack, Office365, Chrome, etc.).
Experience with Asana, Dash Hudson, or Canva a plus.
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