Applicant sales position in a fast - growing data solutions company in Latin America. Contacting suppliers and guiding through the homologation process with strong B2B sales experience.
About the role
- Business Account Specialist for Federal Sales at Verizon building client-base and ensuring customer satisfaction. Prospecting, sales support, and problem resolution for SLED accounts in Virginia and Maryland.
Responsibilities
- You’ll be part of our State, Local and Education (SLED) Public Sector sales team, building our client-base and making our current customers even happier.
- You’ll have responsibility for prospecting, sales support and problem resolution for SLED accounts in your area.
- The client experience will be in your hands as you interact with customers and prospects to drive revenue growth and business success while ensuring outstanding customer service.
- Prospect for new customers while partnering with the sales team to close opportunities.
- Support account strategy with sales.
- Support "success plans' with customers.
- New and existing customer contract implementation, migration, and onboarding support.
- Drive and train online self-service, My Business, adoption of features and users to SLED customers.
- Resolve customer problems and recommend solutions.
- Report out on and identify opportunities to increase in person customer interactions for the Sales Reps.
- Support preparation for quarterly business reviews including review of adoption, additional value drivers, etc.
- Help support and prioritize service requests based on their impact on customer success.
- Submit credits for review, ensures customer communication and application.
- Submit and follow up on internal department, Get Support, requests.
- Process feature and order transactions as well as supporting the renewal process.
- Collaborate with sales to identify upsell, cross-sell and migration opportunities.
Requirements
- Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience.
- A valid driver’s license.
- Eligibility to pass Motor Vehicle Record check.
- Proven ability to identify customer opportunities, communicate well with customers, take care of our customers, and support our SLED sales representatives.
- Experience prospecting, selling, sales support, and problem resolution for business accounts.
- Experience in hunting for new business and partnering with the sales team to close the sale.
- Have experience finding ways to grow the business with existing customers.
- Familiarity with crafting programs with products that will wow our customers.
- Experience in supporting the resolution of customer problems and recommending solutions.
- Managed sales tracking and managed making appointments for a sales team.
Benefits
- Best in class medical, dental and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.
- Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
- Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days)
- 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
- Up to $8k per year in tuition assistance
- Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more.
- From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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