Inside Sales Customer Executive facilitating smooth offer and order processing with customers and distributors. Engaging in international project support and process improvements across teams.
About the role
- Inside Sales / Sales Support role at Verisk assisting Sales Managers in Köln or Münster with hybrid flexibility. Engage in sales process, CRM management, and client coordination.
Responsibilities
- Sales support: You actively assist Sales Managers in all phases of the sales process and create tailored proposals and presentations.
- CRM & reporting: You maintain the Salesforce system and prepare sales metrics, forecasts, and analyses in a clear and structured way.
- Lead management: You identify potential customers, determine the appropriate contacts, and support tender processes as well as upselling initiatives.
- Coordination: You organize customer meetings and demos and accompany contract processes through to closing.
- Cross-functional collaboration: You respond directly to customer inquiries and work closely with Product Management, Marketing, and Operations.
Requirements
- Qualification: Commercial vocational training or a degree (e.g., Business Administration, Business Law, Health Economics).
- Experience: Solid practical experience in B2B sales support or inside sales, ideally in the insurance, IT, or data sectors.
- Tool knowledge: Confident use of CRM systems (Salesforce) and MS Office (especially Excel & PowerPoint).
- Languages: German at C1 level (business fluent) and English at B2 level (good to very good command).
- Nice to have: Specific knowledge of the insurance industry.
- Nice to have: Experience in analyzing market and customer data.
Benefits
- Flexible working hours – plan your workday to suit your life.
- Mobile working up to 50% – work flexibly from the office and from home.
- 30 days of vacation – for sufficient rest and rejuvenation.
- Comprehensive medical care – e.g., free eye exams, vaccination offers, and preventive health checks.
- Germany public transport ticket for only a €20 employee contribution – travel conveniently, sustainably and affordably.
- Bike leasing after the probationary period – stay mobile and eco-friendly beyond work.
- Company pension scheme – with an increasing employer contribution that grows with your length of service.
- Corporate Benefits – exclusive employee discounts at numerous well-known brands, online shops, and leisure providers.
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