Inside Sales - International Customer Specialist managing large global clients in the IT sector. Responsibilities include order processing, customer inquiries resolution, and SLA adherence.
About the role
- Inside Sales Customer Executive facilitating smooth offer and order processing with customers and distributors. Engaging in international project support and process improvements across teams.
Responsibilities
- You are the central point of contact between our customers, distributors and internal teams, ensuring smooth quotation and order processing.
- Collaborate with distributors, manufacturers and internal stakeholders
- Prepare customer-specific quotes and handle time-sensitive requests
- Manage and optimize customer-specific inventory
- Identify and implement process improvements and participate in projects
- Support international customers and assist with international projects
Requirements
- Commercial vocational training, or a degree with relevant professional experience
- Experience in quotation preparation and order processing
- Experience in process or support management is desirable
- Strong relationship-management skills as well as organizational and analytical abilities
- Strong communication skills in German and English for interacting with diverse audiences
- Knowledge of Salesforce is an advantage
Benefits
- Flexible working hours & mobile working – Trust is good. Period.
- Vacation – At least 30 days plus traditional local holidays and paid special leave
- Development – Internal and external training, vendor certifications, technical or management career paths, mentoring, coaching, and more
- Perks – Use the latest hardware privately through tax-advantaged leasing
- Recognition – Through our Bravo! program we say “Thank you!” — gladly and internationally
- Stability – Long-term prospects with a digitalization driver for over 40 years
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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