Customer Service Representative ensuring service quality and operational reliability for customers through order follow - ups and daily interfaces with sales teams. Administrative management and ERP data analysis as key responsibilities.
About the role
- Leiter/in Kundensupport managing a team of 6 in the insurance sector. Supporting sales and ensuring smooth operations at the Generalagentur Südostschweiz.
Responsibilities
- Lead a team of 6 employees and take responsibility for the support organization of the general agency
- Actively support sales for field agents and agency brokers
- Responsible for the claims management of the general agency
Requirements
- Several years of experience in the insurance industry
- Swiss federal professional certificate (Eidgenössischer Fachausweis) or insurance diploma is an advantage
- Dynamic, forward-looking leader
- Ability to lead, coach and further develop the team
- Strong organizational skills and calmness under pressure
Benefits
- A pleasant working environment in a cooperative-style company that has been repeatedly voted one of the best employers
- Comprehensive employee benefits, including flexible work arrangements
- A dynamic and passionate team
- Employee well-being as the top priority
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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