Kundensupport-Mitarbeiter/in bei Vaudoise Versicherung, betreut Anliegen der Broker und Kunden. Verantwortlich für die telefonische Kundenbetreuung und die Abwicklung von Leistungsfällen.
Responsibilities
Active collaboration with field sales staff
Handling inquiries from our brokers
Customer service by telephone and at the counter
Opening claims and processing minor damage cases
Support with remediation measures
Requirements
Several years of insurance experience, preferably with VBV
Strong customer orientation and a consistently friendly, helpful manner
Excellent written and spoken German
Ability to work independently and flexibly
Structured and precise working style
Calm and confident manner even in difficult situations
Benefits
A pleasant working environment in a cooperative company that has been repeatedly voted one of the best employers
Numerous social benefits, including flexible work organization and various employee discounts
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