Hybrid Customer Support Representative, 80-100%

Posted 2 weeks ago

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About the role

  • Kundensupport-Mitarbeiter/in bei Vaudoise Versicherung, betreut Anliegen der Broker und Kunden. Verantwortlich für die telefonische Kundenbetreuung und die Abwicklung von Leistungsfällen.

Responsibilities

  • Active collaboration with field sales staff
  • Handling inquiries from our brokers
  • Customer service by telephone and at the counter
  • Opening claims and processing minor damage cases
  • Support with remediation measures

Requirements

  • Several years of insurance experience, preferably with VBV
  • Strong customer orientation and a consistently friendly, helpful manner
  • Excellent written and spoken German
  • Ability to work independently and flexibly
  • Structured and precise working style
  • Calm and confident manner even in difficult situations

Benefits

  • A pleasant working environment in a cooperative company that has been repeatedly voted one of the best employers
  • Numerous social benefits, including flexible work organization and various employee discounts
  • A dynamic and passionate team
  • Employee well-being as the top priority

Job title

Customer Support Representative, 80-100%

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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