Center Support Specialist at ABS Kids providing client assistance and administrative support for autism services. Role involves scheduling, client communications, and managing office needs.
About the role
- Operations Support Specialist managing compliance and calibration of test equipment for GE HealthCare. Ensuring service delivery and quality with proactive vendor management in New York City.
Responsibilities
- The Operations Support Specialist will manage compliance Lifecycle management of test equipment with a goal of 100% compliance.
- Manage the Calibration Vendor activities such as calibration, tagging, initial release, repairs, and continuous improvement.
- Monitor the vendor to assure service delivery and metrics per contract.
- Drive the Supplier Quality Engineers to address vendor issues.
- Regularly report metrics back to internal customer groups.
- Manage relationships between GENPACT Process Leaders, Site Leader, and GE Healthcare Field Service Organization.
- Lead DCS Test equipment process improvement initiatives and drive national operational initiatives.
Requirements
- BS or BA degree and demonstrated process management experience; Or an AA degree and 2 years of experience in process management; Or 4 years process management experience
- Prior experience with Calibration standards and test equipment requirements
- Legal authorization to work in the U.S. is required.
Benefits
- medical, dental, vision
- paid time off
- a 401(k) plan with employee and company contribution opportunities
- life, disability, and accident insurance
- tuition reimbursement
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