Customer Service Director at Gofor Delivers improving operational efficiencies and customer experience within hybrid logistics. Collaborating with sales and operations to drive success across processes.
About the role
- Customer Support Specialist for leading Swiss insurance company. Handling customer inquiries and creating offers in a hybrid work environment.
Responsibilities
- Drafting quotes for private individuals and corporate clients
- Active collaboration with our field sales staff
- Close cooperation with our brokers
- Direct customer contact by telephone and at the service counter
- Opening claims and processing minor claims
Requirements
- Commercial training in the insurance sector and several years of customer support experience with a multi-line insurer
- In-depth insurance knowledge of private and occupational pension schemes as well as non-life personal insurance (UVG/UVG-Z/KTG) and other corporate insurances
- Strong service orientation with a structured and precise way of working
- Independent, reliable and balanced personality
- Excellent written and spoken German
- Swiss Federal Insurance Specialist certificate (Eidg. Versicherungsfachausweis) desirable
Benefits
- A pleasant working environment in a cooperative company that has been voted Best Employer multiple times
- Extensive employee benefits, including flexible work arrangements and various staff discounts
- An interesting and varied role
- Be part of a motivated team in a modern and appreciative environment
- Employees' wellbeing is the first priority
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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