Senior Account Executive responsible for managing the full customer lifecycle at Userpilot. Includes new customer acquisition, expansions, and churn mitigation while collaborating with multiple departments.
Responsibilities
Develop deep expertise and understanding of Userpilot’s features
Own the full sales cycle for new prospects and current customers from discovery through close
Drive expansion strategies within your book of business
Consistent, weekly pipeline generation
Manage a rolling forecast and consistently hit pipeline creation and bookings targets
Navigate free trials and POC evaluations with prospects
Lead value-based discovery to uncover customer challenges and align Userpilot's platform as the solution
Build executive-level relationships across customer organizations
Create and execute account plans that drive net new, expansion opportunities, and long-term growth
Partner cross-functionally to address technical needs and deliver value realization
Maintain timely and accurate records of activities in HubSpot and other sales tech tools
Requirements
5+ years of experience in B2B SaaS sales
Proven ability to manage a full sales cycle, including expansions
Experience providing tailored technical product demonstrations to new and existing customers
Strong negotiation and contract management skills
Strong relationship building and client management skills
Demonstrated track record of consistent goal attainment
Benefits
Competitive base salary and attractive OTE
Training opportunities, participation in industry events, and conferences
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