Senior Analyst managing Workday operational support and optimization in a hybrid environment. Collaborating with HR and technical teams to enhance HR technology functionalities and address production issues.
About the role
- Business Technology Analyst assisting with process transformation automation at U.S. Bank. Gathering and documenting business requirements while supporting project execution across functional teams.
Responsibilities
- Serves as a computer technology expert for assigned functional applications to assist business lines with development and ongoing support.
- Provides project release direction and support including research, analysis, review, development, implementation and monitoring of new or revised systems.
- Acts as a liaison for project release and typically perform analysis supporting the strategies and objectives of the business line.
- Compiles and analyzes information that is very detailed and often interpretive making project release recommendations based on the findings.
- Interfaces with internal and external resources to ensure successful completion, installation and implementation in accordance with client needs.
- Capture and document business requirements, act as liaison between business and development teams, and support project execution and solution architecture.
- Gather, analyze, and document business requirements for projects.
- Work closely with cross-functional teams to clarify requirements and resolve questions.
- Serve as the main point of contact between business lines and development teams, ensuring clear communication and understanding.
- Proactively identify potential issues and work to prevent them during the project lifecycle.
- Take initiative to resolve blockers by collaborating with relevant teams, rather than waiting for others to intervene.
- Support project execution and documentation development.
Requirements
- Bachelor's degree, or equivalent work experience
- Eight or more years of direct experience with project management responsibilities
- Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations
- Strong understanding and use of project management techniques and testing processes and supervises their use
- Ability to develop test schedules, review testing plans, track test issues and report on test results
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Strong project management, organization and analytical skills
- Effective interpersonal, verbal, written and presentation communication skills
- Effective leadership and negotiation skills
- In-depth knowledge of a business line or function area
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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