Senior Analyst managing Workday operational support and optimization in a hybrid environment. Collaborating with HR and technical teams to enhance HR technology functionalities and address production issues.
Responsibilities
Serve as the primary HRIS analyst for Workday, providing day-to-day production support, issue resolution, and system operational maintenance
Lead and support Workday modules such as Core HCM, Compensation, Benefits, Absence, Talent and Performance, Recruiting
Provide functional guidance to HR partners on Workday processes, transactions, and operational best practices
Partner with HR and business stakeholders to identify optimization opportunities across Workday ecosystem
Partner with product and engineering team to configure, test, and deploy Workday business process frameworks, security, reports, dashboards, and integrations
Lead user acceptance testing (UAT) for Workday enhancements, major initiative implementations, and upgrades
Perform regular data audits to ensure accuracy and completeness of employee and organizational data and compliance with internal policies and regulatory requirements
Develop and maintain HRIS documentation, user job aides, standard operating procedures
Support change management initiatives and deliver training to end users
Requirements
Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field
7+ years of relevant work experience
3+ years hands-on configuration experience with Workday HCM core modules (HCM, Compensation, Benefits) and at least one of: Recruiting, Talent, Performance
3+ years of HRIS experience with a strong focus on Workday operational support
Hands-on experience with Enterprise Interface Builders (EIBs), mass data loads, and data corrections in Workday
Strong analytical and problem-solving skills with high attention to detail
Excellent communication skills and the ability to interface with business stakeholders at all levels
Ability to translate operational issues into clear requirements for technical teams
Strong writing ability, including strong technical writing ability for system documentation, business requirements, and user training materials
Benefits
Comprehensive health, dental and vision insurance
Basic life, accidental death, and dismemberment insurance
Supplemental life and dependent life insurance
Short- and long-term disability insurance
401(k) plan with company match and additional FINRA-funded retirement contribution
Tuition reimbursement
Commuter benefits
Adoption assistance
Backup family care
Surrogacy benefits
Employee assistance and wellness programs
15 days of paid time off, 5 personal days, and 9 sick days
Two volunteer service days
Paid military, jury duty, bereavement, voting and election official leave
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