Hybrid Head of Recruiting – Revenue Lines, Digital and Enterprise Strategy

at U.S. Bank

• Job title: Head of Recruiting – Revenue Lines, Digital and Enterprise Strategy
• Job type: Full Time
• Experience level: Lead
• Salary: $186,150 - $219,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Charlotte, United States

About the role

• Head of Recruiting responsible for full-cycle recruiting for revenue lines at U.S. Bank. Leading recruitment strategy and execution in a regulated financial services environment.

Responsibilities

• Deliver measurable hiring results for all revenue lines, including improvements in core delivery KPIs time-to-fill, quality of hire, offer acceptance, and continued elevation of hiring manager and candidate experience elements.
• Build sustainable, proactive pipelines for critical and recurring revenue roles across the bank.
• Establish clear performance expectations, operating rhythms, and accountability across the recruiting team.
• Ensure recruiting processes are well-controlled, documented, audit-ready, and aligned with risk and compliance standards.
• Position recruiting as a business-critical enabler of revenue growth, not a transactional service.
• Partner with senior leaders across all revenue lines to understand business objectives, growth plans, and talent capacity needs.
• Translate workforce and revenue priorities into short- and long-term recruiting strategies.
• Provide ongoing external labor market intelligence, competitive insights, and hiring trends to inform business decisions.
• Anticipate future talent needs and proactively adjust recruiting strategies to support business change and growth.
• Own end-to-end recruiting outcomes, from intake through offer acceptance, across all revenue-producing functions.
• Define, track, and report key recruiting performance metrics.
• Take decisive action to address performance gaps, remove bottlenecks, and continuously improve results.
• Build and maintain strong, diverse talent pipelines for high-impact and hard-to-fill revenue roles at all levels.
• Drive scalable direct sourcing, referral, networking, and talent community strategies, through a strong partnership with the internal sourcing team.
• Leverage qualitative and quantitative data to assess recruiting effectiveness and inform strategy.
• Deliver executive-ready insights on recruiting performance, risks, and opportunities.
• Partner with Compliance, Legal, and Risk Management to ensure recruiting support regulated practices.
• Lead, coach, and develop a high-performing team of recruiting managers and recruiters.
• Set clear expectations for performance and accountability.

Requirements

• Progressive experience leading recruiting managers and teams supporting complex, high-volume and specialized hiring environments.
• Demonstrated success leading full-cycle recruiting organizations with measurable improvements in speed, quality, and experience.
• Experience supporting banking or financial services revenue lines strongly preferred.
• Proven ability to lead in regulated environments and partner effectively with compliance and risk stakeholders.
• Strong analytical, strategic, and execution skills; able to turn insight into action.
• Exceptional communication and relationship-building skills, with a proven track record of influencing senior executives.
• Highest ethical standards and a commitment to responsible, fair, and transparent hiring practices.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law