Hybrid Senior Decision Science Analyst, Digital & Member Marketing Analytics

Posted 3 hours ago

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About the role

  • Senior Analyst providing decision support for digital marketing initiatives at USAA. Focusing on member onboarding, engagement, and translating data into actionable insights.

Responsibilities

  • Provide decision support for new member onboarding, ongoing member engagement, and digital marketing performance initiatives (paid, owned, earned media).
  • Translate complex datasets into actionable insights that directly influence campaign strategy, experience optimization, and member growth outcomes.
  • Partner closely with marketing product and channel teams to identify opportunities to improve conversion, engagement and long-term value.
  • Leverage advanced business, analytical and technical knowledge to participate or lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies.
  • Apply advanced analytical techniques to solve business problems that are typically medium to large scale with significant impact to current and/or future business strategy.
  • Incorporate visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
  • Identify and gather the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).

Requirements

  • Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 6 years of data & analytics experience OR a minimum of 4 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 6 years combined experience OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline and 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.).
  • Demonstrates advanced skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
  • Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
  • Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights.

Benefits

  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays plus 16 paid volunteer hours
  • Various wellness programs
  • Career path planning and continuing education to assist employees with professional goals

Job title

Senior Decision Science Analyst, Digital & Member Marketing Analytics

Job type

Experience level

Senior

Salary

$114,080 - $218,030 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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