Business Support Analyst Senior providing data analytics services for Corporate Communications. Analyzing data for trends and generating reports to inform leadership decisions.
Responsibilities
Develops and maintains an understanding of overall complex business functions
Provides expertise in development of business goals and objectives
Provides operational support on current complex processes
Validates information and interfaces with other departments
Participates in the planning, research, analysis, development, and implementation of new applications and processes
Assists with the documentation of new and revised departmental procedures
Gathers information for complex processes, analyzes data and trends, and develops work products
Reviews and analyzes reports and provides recommendations to improve matrix and reporting controls
Requirements
Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
6 years of experience in end-to-end analysis and/or operations experience
Advanced knowledge in a wide variety of systems coordination
Experience facilitating and driving collaboration to common understanding of business requirements
Experience with business intelligence tools, such as Tableau, Microsoft Power BI, Google Analytics
Experience with data analysis and programming tools, such as SQL, Python and R
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education
Job title
Senior Business Support Analyst – Reputation and Risk
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