UX Content Designer at Trainline providing in - product content for travellers and collaborating with a multi - disciplinary UX team to enhance user experiences.
About the role
- Director, MarTech Content & Workflow Design managing content and workflow capabilities at USAA. Leading innovation and a culture of operational excellence in a hybrid work environment.
Responsibilities
- leads the Association-wide transformation of content management and workflow capabilities
- drives a bold vision and strategy that aligns with long-term business goals
- owns and innovates the implementation of platforms such as Adobe Experience Manager (AEM), Aprimo, Workfront, and Digital Asset Management (DAM)
- champions a culture of operational excellence and creativity
- oversees a portfolio of content and workflow solutions
- builds strong executive partnerships across business units
- serves as a mentor and thought leader for senior teams
- ensures a streamlined, future-ready content infrastructure
Requirements
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
- 8 years Digital/Technology Product Management experience, including experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience
- 3 years of direct team lead or leading matrixed or cross-functional teams
- Demonstrated ability to think strategically, communicate effectively, and influence leadership
- Solid business acumen combined with strong technical and customer experience foundations
- Knowledge of Technology/Digital products and/or emerging technology platforms
- Demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment
- Knowledge of digital and technology strategy and delivery as it relates to Experience Design concepts and Human Centered Design concepts
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Job title
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