Hybrid Case Manager

at Urban Pathways

• Job title: Case Manager
• Job type: Full Time
• Experience level: Junior
• Salary: $24 - $32 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Case Manager providing clinical and case management services for Urban Pathways clients in New York City. Engaging with vulnerable populations for transformative change and empowerment.

Responsibilities

• Reporting to the Director of Social Services/Social Services Supervisor, the Case Manager provides and documents clinical and case management services for assigned clients.
• Provides comprehensive case management services for assigned clients, including but not limited to crisis intervention, advocacy, assistance in problem-solving, assessment, conflict resolution, entitlements, training on daily living skills, and referrals.
• Assesses client needs and develops service plans and client objectives to achieve self-sufficiency.
• Conducts field work, including but not limited to home visits, escorting clients to appointments, and outreach.
• Monitors client medication as required.
• Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory, and funding agency policies, procedures, and regulations.
• Attends staff meetings, training, and supervisory sessions as required.
• Develops and maintains relationships with community services and resources.
• Performs all other duties as assigned.

Requirements

• A bachelor’s degree is required.
• A bachelor’s degree in social work or another related field is preferred.
• Minimum one year of clinical, individual, or group counseling experience with persons living with a mental health condition, formerly homeless people preferred.
• Strong computer skills and knowledge of Microsoft Office (e.g., Word, Outlook, Excel, etc.).
• Strong interpersonal skills and the ability to work as part of a team.
• Strong written and verbal communication skills.
• Familiarity with online chart record databases such as AWARDS is a plus.
• Bilingual English or Spanish is a plus.
• Required to work a flexible schedule, including weekends, holidays, and evenings.
• A clean driving record is a plus.

Benefits

• Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health.
• Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future.
• Paid Time Off: Generous paid time off, including vacation, holidays, and personal days.
• Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career.
• Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs.
• Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support.
• Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues.
• Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.