Senior Strategic Partnerships Manager growing and managing partner distribution network of consumer applications for Upside. Influencing consumer partnership strategy and driving key relationships from launch to scale.
Responsibilities
Work with Upside and partner product, engineering, and marketing teams to deliver meaningful consumer acquisition for Upside and transaction growth for our retailers
Lead partners through implementation and launch to long-term partner management and expansion, promoting trust and belief throughout their partnership with Upside
Ensure timely, in-full delivery of partnership deal terms. Establish and monitor performance metrics as needed to ensure commitments are met.
Lead regular partnership reviews, interpreting raw performance data to build performance reports, case studies, and business cases
Identify and implement expansion opportunities, negotiating deal terms and managing the contractual process to extract maximum value for Upside
Maintain and improve a cross-functional playbook of partnership standards to influence future deal terms and partnership launches
Maintain Partnership account health at multiple levels across partner business, including senior executives, and predict and address concerns before they lead to churn risk
Requirements
7+ years of client or partner-facing experience, including 3+ years of enterprise experience in technology; MBA or other advanced degree or equivalent experience preferred
Experience and comfort with public speaking and facilitating meetings to drive decisions and outcomes across multiple levels of stakeholders
Experience in Project and Program Management, including timeline management, client communication, report interpretation, and specifically coordinating the implementation of technical and business solutions
Strong analytical skills, with the ability to demonstrate conclusions, influence decisions, and to translate analysis into relatable and compelling talking points and stories
Experience working with consumer loyalty or rewards programs, two-sided marketplaces, or fintech and banking applications is a major plus
Ability to travel (~10% for quarterly partner reviews)
Benefits
Medical, dental, and vision coverage starting on Day 1
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