Hybrid Community Partnership Manager

Posted last month

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About the role

  • Community Partnership Manager responsible for driving partnership development and service coordination for Permanent Supportive Housing projects across Northwest Cook County and Northern Indiana.

Responsibilities

  • Oversee the implementation of service plans and ensure documentation is accurate and timely
  • Collect data and measure impact to support service compliance requirements at assigned properties
  • Analyze compliance and service quality, identify gaps in services, escalate partner issues, and track HMIS quality
  • Maintain internal reporting databases and monitor due dates/submissions
  • Engage with Continuums of Care (CoC), service providers, community groups, and stakeholders
  • Secure MOUs or commitment letters to support service compliance requirements at assigned properties
  • Monitor local/state policy shifts impacting PSH projects
  • Host and coordinate resident meetings & events to foster community engagement
  • Identify additional partners and opportunities to enhance resident support
  • Provide direct supervision and support to Tenant Support Managers, ensuring effective service delivery and adherence to organizational standards
  • Provide support to Tenant Support Managers, Property Management, Service Providers and other Partners to ensure coordinated resident support

Requirements

  • High School Diploma or GED required
  • Bachelor's degree in a related field preferred
  • Minimum of 3 years experience in service planning and delivery for marginalized communities
  • Must have a valid driver's license, clean driving record, and ability to travel between work locations
  • Strong leadership and interpersonal skills with a high degree of initiative
  • Excellent communication and stakeholder management abilities
  • Strong communication skills, both oral and written, with proven problem-solving abilities
  • Excellent organizational and analytical skills
  • Strong analytical and reporting skills, with proficiency in Microsoft 365 Suite
  • Familiarity with compliance reporting, HMIS, and PSH service models
  • Ability to work in a fast-paced, flexible environment

Benefits

  • Flexible work arrangements
  • Professional development opportunities

Job title

Community Partnership Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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